ParlourOS handles member management, premium collection, claims processing, and compliance — so you can focus on the families who need you.
Active Members
1,247
+23 this month
Collections MTD
R482,000
94% collection rate
Claims Processed
12
Avg 3 days to payout
Arrears Recovered
R28,400
Via SMS reminders
Upcoming Funerals
4
Next 7 days
80%
Less admin time
65%
Arrears recovery
Paper member files & manual tracking
Digital profiles — full history, documents, waiting periods, and dependents in one place
Chasing arrears by phone every month
Automated SMS reminders that recover 65% of missed premiums without lifting a finger
Claims processed by hand over weeks
SLA-tracked pipeline from submission to payout, averaging 3 business days
No idea which members are about to lapse
Lapse risk scoring flags at-risk members before they're gone — with one-click win-back campaigns
Step-by-step onboarding wizard. Dependents, waiting periods, policy status, audit trails. Digital membership cards with QR codes. Plan switching with history.
Full state machine: Pending → Active → Arrears → Lapsed → Reinstated. SLA-tracked claims pipeline with document checklists, payout splits, and repudiation workflow.
Walk-in cash, card-on-file recurring billing, manual EFTs. Paystack integration. Automated SMS arrears reminders. Full reconciliation dashboard with receipt generation.
16 parlour reports including bordereaux generation for underwriters. POPIA consent tracking, FSCA filing tracker. Scheduled email reports. Export to Excel and PDF.
SA ID validation with Luhn checksum. Cross-parlour duplicate policy and claim detection. Waiting period enforcement. Agent fraud scoring. Blacklist management.
Funeral file management. Vehicle fleet and logistics. Stock & inventory tracking. Supplier marketplace. Tombstone order tracking. Event coordination calendar.
Every parlour gets a fully branded experience from day one. Members install your app, visit your domain, receive emails with your logo. ParlourOS is invisible.
Installable app, no App Store
Members tap 'Add to Home Screen'. Your icon. Your name. Works offline.
Your own domain on every plan
Point your domain to us — smithfunerals.co.za works on any plan.
Your colours & logo throughout
Member portal, PDFs, emails, and membership cards all use your identity.
My Policy
Gold Family Plan
Active
Next Premium
R 320.00
Due 1 May 2026
Members
4
Claims
0
Home
Policy
Pay
Docs
Your domain
smithfunerals.co.za
No app store
Installs from browser
14-day free trial on all plans.
No credit card required.
Small parlours
Starter
R499/mo
Growing parlours
Professional
R999/mo
Large groups
Enterprise
R2,499/mo
SMS top-ups available from R0.35/SMS. All plans include a 14-day free trial.
Enter your numbers. We'll calculate the impact ParlourOS would have on your parlour.
Your Monthly Revenue
R 30 000,00
Hours Saved / Week
13h
From 15h down to 2h automated
Monthly Labour Savings
R 7 800,00
Reduced admin costs
Recovered Collections
R 2 340,00/mo
Via automated SMS reminders
Create your account, upload your logo, and configure your policy plans. About 10 minutes.
Import from spreadsheet or onboard one by one. Upload documents, set payment schedules.
Track payments, process claims, send automated reminders. Your branded app is live immediately.